Course Features
- Lectures 1
- Quizzes 0
- Duration Lifetime access
- Skill level All levels
- Language English
- Students 0
- Certificate Yes
- Assessments Yes
ANGER MANAGEMENT: UNDERSTANDING ANGER Anger can permeate every aspect of our relationships and our lives.
MANAGING CUSTOMER SERVICE The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This...
PROBLEM SOLVING AND DECISION MAKING Many people lack the necessary skills to effectively solve problems and make decisions. Having a process in place can...
MARKETING AND SALES Marketing and sales are separate activities yet they are closely tied together. Marketing is all about identifying what customers want...
CONFLICT RESOLUTION: GETTING ALONG IN THE WORKPLACE Conflict resolution skills are a must for everyone, but they’re especially important if you are a leader...
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